Having Problems Placing an Order?

We apologize for any inconvenience that you are experiencing in using our website, and we want to resolve the issues as quickly as possible. Please review our support options below to see which best meets your needs.

If during working hours 7:00 AM to 6:30 PM Mountain Time please contact your sales rep for assistance. Below is a U.S. map, please click on your state for a complete listing of your Sales Contact Person. If they can not resolve your technical issues they can enter an order for you.

International Customer Click Here.

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John Kerschen
Sales Manager
1-800-979-4722 ext. 689
E-mail: JohnK@4pcb.com

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Larry McQuinn
Vice President of Sales & Marketing
1-800-979-4722 ext. 305
E-mail:Larry@4pcb.com

 

OR

You may wish to try to resolve the issue yourself:

First: Turn off "Friendly HTTP Error Messages". This will allow detailed error messages to be displayed and provide a potential course of action.

Next: Clear cache:

If none of the above procedures resolve your problem please complete the linked form. The following information will help us pinpoint exactly where the problem might be. Please click on the link below and respond with the following information along with your contact information, and we will respond as soon as possible either by phone or via email with a resolution:

IT Help

1. Operating System ( Windows, Macintosh, etc..)

2. Operating System version

3. Browser (Internet explorer, Safari, Netscape, Mozilla, etc.....).

4. Browser version

5. Web site page with problem

6. The error message. Please copy the error screen and send with your response or give us the line number of the problem.

NOTE: If you are using Internet Explorer, please change the following setting in I.E. so that any error messages will include the line number (if you have not already done so). You can do this by clicking Tools -> Internet Options -> ADVANCED tab -> scroll down a little and UNCHECK "Show friendly HTTP error messages.". Next time you have a problem this will give a line number of the error which you could send us, and with this we can pinpoint your issue.